Hybazi Terms & Conditions – A Complete Guide for Members

01General Terms & Conditions

The Terms & Conditions These terms apply to all services on the Hybazi website and mobile application. Hybazi is an internationally licensed online gaming platform that operates in Bangladesh and select other countries.

The Terms & ConditionsThe Bengali version of these terms is provided for convenience only. In the event of any dispute, the English version shall prevail. Hybazi reserves the right to amend these terms at any time, with changes taking effect immediately upon publication.

02Account Registration

When registering with Hybazi, you must provide accurate, complete, and up-to-date information. Accounts created using false or misleading details may be suspended.

Information Required for Registration

• Full Name: Your name must be entered exactly as it appears on your national ID.
• Mobile Number: An active Bangladeshi mobile number.
• Date of Birth: Accurate date of birth for age verification.
• Email: An active email address (optional but recommended).

Each individual may hold only one account. If multiple accounts are found under the same person, all will be closed and any funds held may be forfeited.

03Age Requirement & Eligibility

To use Hybazi's services, you must be at least 18 Years must be met. Accounts belonging to users under 18 will be immediately closed and all deposited funds will be returned.

The following individuals are not eligible to use Hybazi's services:

• Any person under the age of 18.
• Residents of countries where online gaming is prohibited by law.
• Hybazi employees and their immediate family members.
• Individuals who have been permanently banned in the past.

04Deposits & Withdrawals

Hybazi supports transactions through Bangladesh's major Mobile Financial Services (MFS) providers and banking channels.

Accepted Payment Methods

• bKash: Minimum deposit ৳200, maximum ৳50,000 per transaction.
• Nagad: Minimum deposit ৳200, maximum ৳50,000 per transaction.
• Rocket: Minimum deposit ৳300, maximum ৳30,000 per transaction.
• Bank Transfer: Minimum deposit ৳1,000.

Withdrawal Timeframes

• BKash & Nagad: Typically 2–5 minutes.
• Rocket: usually 5–15 minutes.
• Bank Transfer: 1–3 business days.

KYC verification must be completed before withdrawals can be processed. Withdrawals above a certain threshold will not be processed on unverified accounts.

05Betting Rules

All betting activity on Hybazi is conducted in accordance with international betting standards.

Bet Placement Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Where a cash out option is available, the decision rests entirely with the user.
• Hybazi reserves the right to void any bets placed at incorrect odds due to a system error.
• If an event is cancelled, the stake will be refunded.

Live Betting

Odds change rapidly in Live Betting. Bets will be settled at the odds in effect at the time the bet is confirmed. Hybazi is not responsible if a user sees outdated odds due to network delays.

06Bonuses & Promotions

Hybazi offers a range of bonuses and promotional offers. Each bonus has its own terms, which are clearly stated on the offer page.

Welcome Bonus

• Get up to 100% bonus on your first deposit.
• A wagering requirement must be met before any bonus can be withdrawn.
• Bonuses cannot be used on all markets — eligible markets are listed on the offer page.

General Bonus Terms

• Multiple accounts from the same household or IP address will not be eligible for bonuses.
• Hybazi reserves the right to investigate any suspected bonus abuse.
• Bonuses will be automatically cancelled upon expiry.
• Hybazi may modify or cancel any promotion at any time.

07Prohibited Activities

The following activities are strictly prohibited on Hybazi. Any violation will result in permanent account closure:

• Match Fixing or Insider Betting: Placing a bet with prior knowledge of, or influence over, the outcome of an event.
• Money Laundering: Using Hybazi for the purpose of money laundering.
• Bonus Abuse: Using multiple accounts or methods to manipulate the bonus system.
• Automated Betting: Placing bets using bots or scripts.
• Hacking or Cyber Attack: Unauthorized access attempt to the Hybazi system.
• Using Another Person's Account: Managing another person's account on their behalf.

08Account Suspension & Closure

Hybazi reserves the right to temporarily or permanently close an account under the following circumstances:

• If evidence of a terms violation is found.
• Failure to pass KYC verification.
• Where there is suspicion of fraudulent transactions or financial misconduct.
• The user submits a request to close their own account.
• By court order or for legal reasons.

Before permanently closing an account, Hybazi will generally notify the user and give them an opportunity to respond, unless the situation requires immediate action.

09KYC Verification

The Know Your Customer (KYC) process is part of international anti-money laundering regulations. Hybazi requires mandatory KYC verification before processing withdrawals above a specified amount.

Documents Required for Verification

• ID Document: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill or bank statement (within the last 3 months).
• Payment Method: Confirmation of the bKash/Nagad number used.

KYC verification is typically completed within 24–48 hours. If additional information is required, you will be notified by email or SMS.

10Responsible Gaming

Hybazi is firmly committed to responsible gaming. Gaming is for entertainment — not a source of income. We encourage all users to play within their limits.

Available Protection Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily suspend your account for anywhere from 30 days to permanently.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Reality Check: Receive session reminders at regular intervals.

If you feel that betting is having a negative impact on your life, please reach out to our support team or Responsible Gaming View page.

11Dispute Resolution

If you have a dispute with Hybazi, please contact our support team first. Most issues are resolved within 24–48 hours.

Dispute Resolution Process

• Step 1: Contact the support team via live chat or email.
• Step 2: The support team will investigate and respond within 48 hours.
• Step 3: If unresolved, the matter will be escalated to senior management.
• Step 4: Independent international arbitration may be sought if necessary.

12Use of Software & Technology

By using the Hybazi website and app, you are granted a limited, non-transferable license — for personal entertainment purposes only.

• Copying, selling, or redistributing Hybazi's software or design is strictly prohibited.
• Reverse engineering or hacking the platform is strictly prohibited.
• The use of automated tools that place excessive load on the system is strictly prohibited.
• Unauthorized use of the Hybazi logo or brand is strictly prohibited.

13Limitation of Liability

Hybazi will not be held liable in the following circumstances:

• Loss caused by internet disconnection or network issues.
• Delays or failures caused by third-party payment gateways.
• If account credentials are compromised due to the user's own negligence.
• Where service is disrupted due to unexpected technical issues.
• Force majeure events – including earthquakes, floods, war, pandemics, and similar circumstances.

In all cases, Hybazi's maximum liability shall not exceed the balance held in the user's account.

14Changes to Terms & Conditions

Hybazi reserves the right to modify these Terms & Conditions terms at any time. When changes are made:

• An SMS will be sent to your registered mobile number before any significant changes take effect.
• The date of any changes will appear at the top of the page under "Last Updated".
• Continued use of Hybazi after any changes have been made will be considered your acceptance of the updated terms.

15Contact

The Terms & Conditions If you have any questions or comments about these

• Email: support@hybazi.ws
• Live Chat: Click the chat icon at the bottom right of the website or app.
• Support Hours: 24 hours a day, 7 days a week.

Our Bengali-speaking support team is always on hand to answer any questions you may have.